Terms and Conditions
Official terms of use & policies for Zupe Store
Use of Our Website
By accessing or using www.zupestore.in, you agree to comply with these Terms and Conditions. You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use our website solely for lawful purposes and refrain from any actions that may harm, disrupt, or misuse the platform.
Products and Quality Assurance
At Zupe Store, every product listed on our platform is handpicked, verified, and quality-tested to ensure you receive only the best. We take complete responsibility for product handling, packaging, and shipping to provide a premium customer experience.
- Product descriptions, specifications, and images are provided for clarity. Actual appearance may slightly vary based on lighting or device screen settings.
- We reserve the right to modify, update, or discontinue any product without prior notice.
- Zupe Store shall not be held liable for minor variations that do not affect the product's overall usability or quality.
Pricing and Payments
All prices displayed on Zupe Store are in INR (₹) unless stated otherwise. We reserve the right to adjust pricing, apply offers, or make corrections in case of typographical errors. Payments must be made in full at the time of purchase using secure and verified payment gateways available on the website.
Zupe Store ensures that all payment transactions are encrypted and processed safely to protect customer data.
Shipping and Delivery
Zupe Store directly manages the packaging and shipping of every order to ensure reliable and safe delivery. Shipping times may vary depending on your location, order size, and logistics factors. Estimated delivery timelines are provided during checkout for your convenience.
While we strive for on-time delivery, Zupe Store is not responsible for unforeseen delays caused by logistics partners, natural events, or regional restrictions.
Returns and Refunds
We stand by the quality of every product we deliver. However, in the unlikely event you receive a damaged, defective, or incorrect item, you may request a replacement or refund.
- Refunds or replacements are only accepted if a clear unboxing video is provided as proof, recorded at the time of opening the package.
- The issue must be reported to zupestoreonline@gmail.com within 24 hours of delivery.
- Once reviewed and verified, our team will process the replacement or refund accordingly.
- Products cannot be returned for reasons such as change of mind, size preferences, or personal choice.
For more details, please visit our Return Policy page.
Intellectual Property
All content, including text, images, product designs, logos, and graphics on Zupe Store, is the intellectual property of Zupe Store and its licensors. Unauthorized use, reproduction, or modification of any material is strictly prohibited.
User Accounts
When creating an account on Zupe Store, you agree to provide accurate and current information. You are responsible for safeguarding your login credentials and for all activities under your account. Zupe Store reserves the right to suspend or terminate accounts found to be in violation of our policies or involved in fraudulent activities.
Limitation of Liability
Zupe Store shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, including but not limited to data loss, loss of profits, or delays beyond our control.
Policy Updates
Zupe Store reserves the right to revise, modify, or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
Contact Us
For any questions or concerns related to these Terms and Conditions, please contact our support team at: